Occasionally things break. Well, actually everything will eventually brake is probably a more truthful statement. But when it comes to clothing and gear, we begin to look at how companies will warranty their products.
After about 6 years of use the zipper pull on my Arcteryx Atom LT Jacket broke. Was it still usable? Yes, it was. But after paying over $200, I figured I would reach out to them and see how their warranty process went. Overall, pretty pleased with my investment in that jacket…
How do I know that I got my jacket back? A while back it got snagged on concertina wire and eventually repaired. It’s mine. 🙂
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